Technology has become so advanced that, today, there's an app for almost anything, from children's education, to home improvement, to health monitoring, to workplace productivity. Gathering critical data to determine the best action to apply to specific situations has become integral in people's daily lives. Because of technology, critical decisions are now mostly based on scientific data. This makes every action more precise and error-free, especially in the business world. By using artificial intelligence and machine learning, industries can better cope with their consumers' demands.

Many CHRO interviews are pretty pedestrian. Most involve an executive telling me about their new HRMS solution and the implementation effort they incurred. Some particularly painful ones occur when an HR executive wants to prattle on about some minor item (eg: "Brian, did you hear, we changed the color of our logo? You can't imagine what a relief it is to speak with a great, business-oriented HR officer who's really doing something value-added, innovative and newsworthy. I recently had the opportunity to speak with Nancy Hauge, CHRO of Robotic Process Automation (RPA) vendor Automation Anywhere. One of the headlines from this interview was that it highlighted a number of interesting ways HR and the enterprise can use bots. Why? Whatever headcount numbers that HR can produce, the odds are good that it won't agree with Finance's numbers (from Payroll or Budgeting) or Operation's headcounts. The HR system only contains active employees but may not be able to calculate a ...

The Amazon logo appears on the company's logistics center in Brieselang, Germany, west of Berlin. Amazon announced Thursday it plans to add 30,000 part-time positions in the U.S. over the next year, part of a massive hiring binge by the online retailing giant. The part-time hiring includes 5,000 jobs in Virtual Customer Service, which would allow employees to work as a customer service agent from home. The remaining 25,000 would be at Amazon warehouses. Any part-time employees who work 20 hours or more a week are also eligible for benefits.